Reduce the Calls to Your Laboratory’s Phone

By Bridgette Hudak | October 19, 2021 Ring, ring, ring…your laboratory’s technicians hear the loud shrill of the phone ceaselessly throughout their shift as clients of all types – doctors, nurses, detectives, product managers and more – call for test updates. While the request for updates is understandable, each phone call taken and answer given takes your workers away from …