Since LabLynx hosts your LIMS in our secure cloud platform, your lab gets the benefits of the latest professionally-maintained technologies without the investments and overhead. Your staff can access lab resources anywhere and at any time to improve productivity and collaboration. We encrypt your lab’s data, at rest and in transit, to protect personal and proprietary information. Your LabLynx solution will run on secure AWS platforms that are certified to the highest SSAE SOC 2 standards, streamlining your lab’s compliance with HIPAA, 21 CFR Part 11 and other data standards.
Far from operating in a vacuum, your LIMS must interface with myriad internal and external resources. We can link your LIMS to your company’s enterprise resource planning, electronic health record or billing systems. If you want to eliminate errors and boost productivity, we can integrate your LIMS with your lab’s instruments and automation systems. Our integration services can connect LIMS data with customer-facing web portals or to external databases such as APHL’s AIMS health network or the EPA’s Water Quality Portal.
We will work with you throughout the implementation process to ensure your LIMS works the way it should from day one. Based on your input, LabLynx Implementation Engineers perform the initial setup of users, standard reports and the methods common to your industry. We perform end-to-end testing from sample reception and labeling through every test process and report. Once your LIMS goes live, we have staff standing by to help your team through the learning curve.
Your LIMS plays an essential role in the quality of your lab’s services. We can help validate your lab’s compliance with international quality accreditations including ISO/IEC 17025 or 15189. If you operate in a regulated industry, we can validate compliance with data security and best practices regulations such as HIPAA and 21 CFR Part 11. LabLynx customers operate in every industry. We know what it takes for your LIMS to comply with industry-specific accreditations such as AASHTO or Nadcap.
Given the level of configuration and customization needed to create a LIMS that supports your lab’s services, your staff will need learning resources based on your lab’s LIMS. We will conduct online training sessions that use your LIMS implementation. Every session is recorded for your employees to review at any time. Administrator training sessions cover every aspect of managing your LIMS. We conduct separate training sessions for each role in your lab so your staff gets the information that matters most to them.
Keeping your lab operating smoothly is our top concern. We have a dedicated support team standing by in event of an emergency. More direct than calling us or even using the Help Desk, our response team will jump on the issue to get your lab operational again.