Cloud-Based Services Management
LiMShelp is managed through a cloud-based platform designed as a modular system, so it handles the full-service life cycle of ALL of the software, integrations, updates and modifications or new functionality requests that make up your LIMS solution - for as long as you are a LabLynx customer. The platform tightly integrates LabLynx service and support staff with your own staff in a personal, collaborative fashion, so that we are like your own laboratory support department.
Delivering and supporting the complexity of a laboratory information management system that meets the exacting needs of your laboratory requires precise and thorough communication and coordination. The basic formula for a successful LIMS is: Products + Services = Solution. The right services and services management are an integral and crucial part of that solution equation.
Features of the LiMShelp Platform
Instant Messaging with Screen Sharing & Video Conferencing
LabLynx Services for All Your Needs
With the LiMShelp platform, LabLynx can function as an extension of your existing IT and LIMS admin departments, or we can provide the full suite of services under an outsourced services model. But wait, there’s more. LabLynx understands that a LIMS is the central information and operational hub of the laboratory, so we have expanded our scope of services to provide not only technical services related to your LIMS, but all of the related business services that you need, including:
- Change control
- Data migration
LabLynx is not just your LIMS provider, we are your partner in success. And LiMShelp is at the center for delivering that success in a collaborative model.